I have a question about my invoice. Who can I ask?
Can I return an order if it does not correspond to my expectations?
Where can I buy your magazines?
Who do I ask about subscription?
For questions on Springer Gabler (business sector) magazines, please contact:
Springer Customer Service Center GmbH (SCSC), Service Springer Gabler, Europaplatz 3, 69115 Heidelberg, Germany,
Telephone +49 6221.345-4303), Fax: +49 6221.345-4229 or e-mail: springergabler-service@springer.com.
For questions on Springer Vieweg (technical sector) magazines, please contact:
Springer Customer Service GmbH (SCSC), Service Springer Vieweg, Europaplatz 3, 69115 Heidelberg, Germany,
Telephone +49 6221.345-4303), Fax: +49 6221.345-4229 or e-mail: springervieweg-service@springer.com.
For questions on our international eMagazines, please contact:
Customer Service Springer Fachmedien,
65341 Eltville | Germany
phone +49 (0) 6123 / 9238-204
fax: +49 (0) 6123 / 9238-244
Monday to Friday, 8 a.m. to 5 p.m. (according to German time)
e-mail: worldwide-magazines@vuservice.de
Can I also order single issues?
Can I have a trial subscription?
Am I taking a risk by subscribing?
I have moved. Where do I send my change of address?
Where can I find my customer number?
- Your customer number is written on the address label: a ten-digit number between # or *,
- You can find it on invoices and reminders,
- Or you can ask the Springer Customer Service Center GmbH (SCSC).
Where can I find the cancellation periods?
Can I request individual magazine articles?
Who do I contact if I cannot find magazine articles in the online archive?
Who do I contact for ad placements and to send media data?
Our team is always available to help you with any questions or problems. springerfachmedien-wiesbaden@springer.com
