General Terms and Conditions / Privacy Policy

1. Applicable scope

1.1 The online services of Springer Fachmedien Wiesbaden GmbH provided via the website www.meinfachwissen.de are offered exclusively on the basis of the present General Terms and Conditions. Any deviating terms will not be acknowledged by us unless we have confirmed them in writing.

1.2 In the event the present General Terms and Conditions are amended at a future point in time, we will give notice of any such amendment. If you do not lodge an objection to the content of the amendment within four (4) weeks of receiving our notification, the General Terms and Conditions shall apply as amended. Our notification will include a specific reference to this legal consequence. If you do lodge an objection, we will be entitled to terminate the contract for grave cause.

 

 

2. Conclusion of contract for goods and services offered

2.1. The presentation of the products on the website does not constitute an offer to enter into a contract; it is an invitation to place orders. After inputting your data, you will have the opportunity to perform a final review of your order, and you may go back if necessary to correct any errors. You may discontinue the ordering process at any time by closing the browser window. You will not have made a binding offer to conclude a contract until you press the button “Order with an obligation to pay”

2.2 We will promptly confirm receipt of your order via email. This will not yet constitute an acceptance of your order, however. A contract will not be deemed concluded until we accept the order – either explicitly, or implicitly by delivering the goods or by activating access. We will not store the text of the contract.

 

 

3. Delivery and shipping costs

3.1 The goods/services ordered from Springer Fachmedien Wiesbaden GmbH will be delivered to the address you have provided to us. Deliveries will be performed within 30 workdays by the following shippers: Deutsche Post (wrappers and letters), DPD (packages and small parcels) or Spring (shipment to foreign destinations). The associated shipping costs will be shown on the ordering page of the website. The place of performance is our distribution warehouse; if you qualify as a “consumer” (i.e. a natural person concluding the contract for purposes that do not primarily involve commercial activities or a freelance occupation), then the risk will not devolve until the time of handover. In the case of deliveries abroad, you will assume any increase in the shipping costs as well as any additional taxes and customs duties. 

3.2 Insofar as third-party goods/services are offered via the online services of Springer Fachmedien Wiesbaden GmbH, any contracts concluded in this connection will arise exclusively between you and the offeror of the third-party goods/services. Any claims arising from such transactions are to be asserted exclusively against the offeror. All offers will be subject to the price lists and ordering terms of the offeror in the version respectively current at the time the order is placed.

 

 

4. Payment

Payments will be made against invoice and will be due immediately. Once we receive your order, we will send out an order confirmation with information on shipment and the possible modes of payment.

 

 

5. Right of revocation

If you qualify as a “consumer” (i.e. a natural person concluding the contract for purposes that do not primarily involve commercial activities or a freelance occupation), you will enjoy a statutory right of revocation under German law.

However, this right of revocation will not apply to contracts for any of the following:

The delivery of sound/video recordings or computer software in a sealed package, insofar as the seal has been broken following delivery;

The delivery of newspapers, magazines or illustrated reviews (applies to individual issues only; subscription contracts will be subject to a right of revocation).

If the contract involves delivery of non-physical digital content, you must consent to the contractual performance beginning prior to the revocation deadline expiring.

a) The following will apply to contracts for goods/services delivered as part of a single shipment

Instructions on the right of revocation

Right of revocation

You have the right to revoke the present contract within fourteen (14) days without having to state cause.

The revocation period will expire fourteen (14) days after you (or a third party designated by you who is not the carrier) has taken the goods into his possession.

In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden@springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

Legal consequences of revocation

If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

b) The following will apply to contracts for goods ordered together but delivered separately:

Instructions on the right of revocation

Right of revocation

You have the right to revoke the present contract within fourteen (14) days without having to state cause.

The revocation deadline will expire fourteen (14) days after you (or a third party designated by you who is not a carrier) has taken the goods into his possession.

In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden@springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

Legal consequences of revocation

If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

c) The following will apply to print subscriptions:

Instructions on the right of revocation

Right of revocation

You have the right to revoke the present contract within fourteen (14) days without having to state cause.

The revocation deadline will expire fourteen (14) days after you (or a third party designated by you who is not a carrier) has taken the goods into his possession.

In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden@springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

Legal consequences of revocation

If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

d) The following will apply to contracts for the delivery of non-physical digital content (e-newspapers and e-books as well as downloads):

Instructions on the right of revocation

Right of revocation

You have the right to revoke the present contract within fourteen (14) days without having to state cause.

The revocation deadline will expire fourteen (14) days after conclusion of the present contract.

In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden@springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

Your declaration of revocation will be considered timely so long as it is dispatched before expiry of the revocation deadline.

Legal consequences of revocation

If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund.

e) You may use the following template form for your declaration of revocation (its use is not mandatory, however):

Template Revocation Form

(If you wish to revoke the present contract, please fill out this form and return it to us.)

           To: Springer Fachmedien Wiesbaden GmbH

           Abraham-Lincoln-Strasse 46

           65189 Wiesbaden, Germany

           Tel: +49 (0)611 7878 0, Fax; +49 (0)611 7878 400,

           www.springerfachmedien-wiesbaden@springer.com

:I/we hereby revoke (*) the contract I/we (*) have concluded for the purchase of:

the following goods (*)/the following services (*):

Ordered (*)/received (*) on:

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only for declarations written on paper):

Date

___ 

(*) Please strike out whatever is not applicable .

 

 

6. Availability

We in no way warrant the round-the-clock availability of our websites. It is possible that our websites may be temporarily unavailable, particularly due to maintenance work or technical problems, but this will not entitle you to any claims.

 

 

7. Liability

We will not be liable for any losses/damage which you may suffer as a result of your reliance on the content and/or information that you receive through your use of the online services of Springer Fachmedien Wiesbaden GmbH unless either of the following applies: The loss/damage in question was culpably caused by the intentional or grossly negligent conduct of the legal representatives or vicarious agents of Springer Fachmedien Wiesbaden GmbH; or a so-called “cardinal obligation” (i.e. a contractual obligation the adherence to which is the basis for proper fulfillment of the contract and on the compliance with which the contractual counterparty may as a general rule rely) has been breached, whereby causation by simple negligence will suffice; In the latter case, our liability will be limited to whatever loss or damage is typical or foreseeable in connection with services such as those forming the subject matter of the present contract. Our liability for injury to life, limb or health, as well as our liability under product liability law, will remain unaffected.

 

 

8. Severability clause

Should any individual provision of the present General Terms and Conditions be legally invalid, either as a whole or in part, or should it become so invalid at some future date, then this shall not affect the validity of the remaining provisions of the present General Terms and Conditions. In this case, the invalid provision shall be replaced by the corresponding statutory provisions. The same shall apply by analogy insofar as the present General Terms and Conditions are found to contain omissions.

 

Privacy policy

This is the privacy policy (“policy”) for the website www.my-specialized-knowledge.com, www.meinfachwissen.de, which is run and provided by Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Straße 46, 65189 Wiesbaden, (we, us and our).
We will only use the personal data gathered over this website as set out in this policy. Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you may have.

I. Summary of our processing activities

The following summary provides you with a quick overview of the processing activities that are undertaken on our website. You will find more detailed information under the indicated sections below.


  • When you visit our website for informational reasons without setting up an account, only limited personal data will be processed to provide you with the website itself (see section III).
  • Furthermore, your personal data will be used to provide you with interesting advertising for our services and products (see section V) and for statistical analysis that helps us to improve our website (see section VI).
  • We have implemented appropriate safeguards to secure your personal data (see section X) and retain your personal data only as long as necessary (see section XI).
  • Under the legislation applicable to you, you may be entitled to exercise certain rights with regard to the processing of your personal data (see section XII).

II. Definitions

  • Personal data: means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
  • Processing: means any operation which is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation or any kind of disclosure or other use.

III. Informational use of the website

When you visit our website for informational reasons, i.e. without providing us with personal data in any form (see section IV), we may automatically collect additional information about you which will contain personal data only in limited cases and which is automatically recognised by our server, such as:


  • your device type, screen resolution and browser version
  • information on your operating system, including language settings
  • the date and time of your requests
  • content of your requests

We use such information only to assist us in providing an effective service (e.g. to adapt our website to the needs of your device or to allow you to log in to our website), and to collect broad demographic information for anonymised, aggregated use.

The personal data automatically collected is necessary for us to provide the website, Article 6 sec. 1 sent. 1 lit. b GDPR, and for our legitimate interest to guarantee the website’s stability and security, Article 6 sec. 1 sent. 1 lit. f GDPR.

Personal data that is collected automatically is anonymised and properly erased immediately afterwards.

IV. Information about the specific uses that require user identification

For the use of the following services you have to provide information about the user.


1. Test subscription and paid contracts

As user you are able to enter into a subscription for certain periodicals. In addition, in some circumstances you may be granted access to content free of charge for a limited period. Orders are placed directly online. Our order form requests the following data in order to allow us to process the form and carry out order (including in the case of the free trial access):


  • Your forename(s) and surname, title,
  • Your delivery address as well as a separate invoice address if your selected subscription includes printed materials,
  • Your area of specialisation and focus of your role.

2. Web shop

By statutory law we are required to retain the provided financial data in relation to transactions (including address, payment and order information) for ten years.
However, 2 years after the active customer relationship has ceased we will not process the personal data any further. Regarding this, the retention of your personal data is based on Article 6 sec. 1 sent. 1 lit. c GDPR.
If you have questions about the data stored or in case you decide to have your data corrected or deleted please contact our customer service:

Customer service worldwide-E-magazines (EN):
vertriebsunion meynen GmbH & Co. KG, Große Hub 10, 65344 Eltville
E-Mail: worldwide-magazines@vuservice.de


Customer service print journals (DE+EN):
Springer Customer Service Center GmbH, Tiergartenstraße 15-17, 69121 Heidelberg
E-Mail: Gabler.Service@springernature.com / vieweg.service@springernature.com

V. Online advertising

This website uses online advertising services to present you with ads that meet your interests. Respective advertisement is labelled with the name of the provider, e.g. “Google-Ad”. Additionally, this service helps us to improve our website and to make your visit more interesting. In order to do so, we collect statistical information about you that will be processed by the provider. This processing is based on Article 6 sec. 1 sent. 1 lit. f GDPR and represents our legitimate interest to improve your website experience and to promote our products and services.


1. Cookies, Web-beacons

Providers will be automatically informed about your visit on our website. For such purpose, a web beacon is used to place a cookie on your computer.
Please note that we neither have the control of the extent of personal data that is collected by the respective plug-in provider nor do we know the processing’s purpose or the period your personal data will be retained. Depending on the provider your personal data may be transferred to and processed in third countries, e.g. the United States. For further information about the potential risks of a cross border data transfer please refer to section IX.
It is possible that a provider discloses your personal data to its business partners, third parties or authorities.
You can prevent the installation of such a cookie
(i) by a respective setting of your browser that blocks the installation of third party cookies,
(ii)by deactivating the provider’s interest-related advertising under the link mentioned in the provider details below,
(iii) or generally blocking cookies under e.g http://www.google.com/settings/ads/plugin.

Further information about the processing of your personal data in the provider’s course of operation is provided by its privacy policy. Moreover, you will be provided with further information with regard to your rights and settings concerning privacy. You can access the provider’s privacy policy by following the link in the provider details below.


2. Google AdWords

We use Google Conversion Tracking, an analytical service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). Google AdWords places a cookie on your computer („Conversion Cookie“), if you have been directed to our website from a Google advertisement. These cookies have a limited validity period of 30 days. The cookie includes a random alias. In case you re-visit our website within the validity period and view our products, Google is able to recognize you by means of the alias. However, the information cannot be attributed to you personally. The information obtained from the Conversion cookie is used to create conversion statistics. As Adwords customer we receive information about the amount of users having clicked on the advertisement and having been directed to a website marked with a conversion tracking tag. We do not receive any information that could be used to identify users.
If you do not want information about your behaviour on the website tob e processed for tracking purposes you can reject placement of such cookies – e.g. by configuring your browser to not accept cookies at all. Alternatively you can deactivate cookies for conversion tracking by setting your browser to blocking cookies from the domain „googleadservices.com“.
You can prevent the storing and using of information in a cookie placed by Google by clicking on the following link: https://www.google.com/settings/ads/.
You can also opt out of placement of cookies by third parties by changing your settings on the website of the network advertising initiative: http://www.networkadvertising.org/choices/ .

VI. Analysis

1. General tracking information

The tools collect information such as


  • Device and browser information (operating system information, Mobile device identifier, mobile operating system, etc.)
  • IP address
  • Page accessed, URL click stream (the chronological order of our internet sites you visited)
  • Geographic location
  • Time of visit
  • Referring site, application, or service

We use the information we get from the providers only to determine the most useful information you are looking for, and to improve and optimise this website. We do not combine the information collected through the use of the tools with personal data.
Depending on the provider the information generated about your use of the website may be transferred to and processed in third countries, e.g. the United States. For further information about the potential risks of a cross border data transfer please refer to section 0. The tools collect only the IP address assigned to you on the date you visit this site, rather than your name or any other identifying information. The provider will use this information in order to evaluate your use of the website, to compile reports on website activities and to provide other services relating to website and internet use to us.
The legal basis for this processing is Art. 6 sec. 1 sent. 1 lit. f GDPR and represents our legitimate interest to analyse our website’s traffic to improve the user’s experience and to optimise the website in general.


2. Range measurement with Matomo

We use the range measurement tool Matomo.The legal basis for this processing is Art. 6 sec. 1 sent. 1 lit. f GDPR and represents our legitimate interest to analyse and optimize the performance and economic value of our online offers. We process the following data:


  • The browser type and version you use
  • Your operating system
  • Your country of origin
  • Date and time of your server request
  • Number of visits
  • Duration of your session on our website and external links you clicked
  • Your IP-address (anonymized before storage)

Matomo places a cookie on your computer that enables us to analyse the usage of our online offer by you. The data stored in the cookie can be used to create pseudonymous usage profiles, the validity period of the cookie is one week. The information provided by the cookie is stored on our internal server only and is not shared with third parties. You can object to the future anonymized collection of data by Matomo at any time by clicking on the link:


https://www.meinfachwissen.de/piwik/index.php?module=CoreAdminHome&action=optOut&language=de

In this case an opt-out cookie is placed in your browser that informs Matomo not to track any session data. Please be aware that when you delete your cookies the opt-out cookie is affected to and you need to re-visit the link. Logfiles containing user data are deleted after 12 months at the latest.

VII. Third party content and social media plug-ins

1. Links to third party websites

This website may contain links to third party websites. We are not responsible for the content and the data collection on respective third party websites; please check the privacy policy of respective websites for information of respective websites’ data processing activities.

VIII. Information sharing

Your personal data will only be disclosed to a third party to the extent necessary to fulfill our contractual relationship:


  • vertriebsunion meynen GmbH & Co. KG , Große Hub 10, 65344 Eltville
  • Springer Customer Service Center GmbH, Tiergartenstraße 15-17 , 69121 Heidelberg

Legal basis for the transfer of your personal data is Article 6 sec. 1 sent. 1 lit. b and f GDPR and represents our legitimate interest to implement our general terms and conditions of business or any other agreements concluded with you.
We may disclose anonymous aggregate statistics about users of the website in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personal data.
We may disclose your personal data to following contractors who assist us in providing the services we offer through the website:


  • DI UNTERNEHMER – Digitalagentur GmbH Taunusstraße 5, 65183 Wiesbaden.

In the event that we undergo re-organisation or are sold to a third party, any personal data we hold about you may be transferred to that re-organised entity or third party in compliance with applicable law.
We may disclose your personal data if legally entitled or required to do so (for example if required by law or by a court order).

IX. Cross border data transfers

Within the scope of our information sharing activities set out above, your personal data may be transferred to other countries (including countries outside the EEA) which may have different data protection standards from your country of residence. Please note that data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavour to take reasonable measures to maintain an adequate level of data protection when sharing your personal data with such countries.
In the case of a transfer outside of the EEA, this transfer is safeguarded by the EU-US-Privacy-Shield. You can find further information about the aforementioned safeguards by contacting the Group Data Protection Officer via dataprotection@springernature.com.

X. Security

We have reasonable state of the art security measures in place to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal data. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our website whilst it is in transit over the internet and any such submission is at your own risk.

XI. Data retention

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

XII. Your rights

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:


  • require (i) information as to whether your personal data is retained and (ii) access to and/or duplicates of your personal data retained, including the purposes of the processing, the categories of personal data concerned, and the data recipients as well as potential retention periods;
  • request rectification, removal or restriction of your personal data, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;
  • refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your personal data at any time;
  • object, on grounds relating to your particular situation, that your personal data shall be subject to a processing. In this case, please provide us with information about your particular situation. After the assessment of the facts presented by you we will either stop processing your personal data or present you our compelling legitimate grounds for an ongoing processing;
  • take legal actions in relation to any potential breach of your rights regarding the processing of your personal data, as well as to lodge complaints before the competent data protection regulators;
  • require (i) to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller; and/or
  • not to be subject to any automated decision making, including profiling (automatic decisions based on data processing by automatic means, for the purpose of assessing several personal aspects) which produce legal effects on you or affects you with similar significance.

You may (i) exercise the rights referred to above or (ii) pose any questions or (iii) make any complaints regarding our data processing by contacting us using the contact details set out below.

XIII. Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to our Group Data Protection Officer. You can contact our Group Data Protection Officer via dataprotection@springer.com.
The information you provide when contacting us (Gabler.Service@springernature.com / vieweg.service@springernature.com), will be processed to handle your request and will be erased when your request is completed. Alternatively, we will restrict the processing of the respective information in accordance with statutory retention requirements.

XIV. Amendments to this policy

We reserve the right to change this policy from time to time by updating our website respectively. Please visit the website regularly and check our respective current privacy policy. This policy was last updated on May 22nd 2018.